This Privacy Policy explains how Ship Gear collects, uses, shares, and retains personal data when you use shipapartmentgear.quest and related course services. It also describes the choices available to you and the ways you may contact us about privacy matters.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where we are not required to keep it. You may also object to certain processing or ask us to limit use in appropriate circumstances.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request, confirm any needed details, and respond within a reasonable period consistent with applicable law and the complexity of the request.
We retain personal data for the period needed to provide services, complete transactions, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or securely archive it according to our internal retention practices.
When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version will apply from the stated effective date unless a different notice is given.
We may collect identifiers such as name and contact details, account and enrollment information, payment-related records, course progress, messages sent through forms, and technical data such as device type, browser information, and usage logs. In limited cases, we may also process content you choose to provide in assessments, feedback, or support requests.
We collect personal data directly from you when you register, purchase, complete forms, or communicate with us. We also receive data through your use of the website, including cookies and similar technologies, and from service providers that help us operate payments, analytics, hosting, and customer support.
Our site may use essential cookies to support core functions, analytics cookies to understand site performance and course engagement, and preference cookies to remember selected settings. Cookies may be session-based or persistent depending on their purpose and the time needed to keep them active.
You can usually manage cookies through your browser settings, including blocking or deleting them. Some cookies are necessary for the site to function, while others support analytics and preference storage. If you disable certain cookies, parts of the site may not work as intended.
We use personal data to create and manage accounts, deliver courses and related content, process payments, provide customer support, communicate service updates, maintain security, monitor site performance, improve our offerings, and comply with legal obligations. We may also use data to detect misuse, troubleshoot technical issues, and keep business records.
We may share personal data with payment processors, hosting providers, analytics services, email and messaging tools, and other vendors that support website operations and course delivery. These parties are expected to use the information only for the services they provide to us and to protect it through appropriate safeguards.
We may share personal data with public authorities, regulators, or other parties when disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to a lawful request. We may also disclose information to prevent fraud, security incidents, or other misuse of the site.
